Job Description for Telecaller/Customer support

Telecaller/Customer support

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Experience: 0-1 years

Salary: 7-10K Per Month

Qualification: BA,B COM,B Sc,BBA,MA,M Com,M Sc,MBA,Other

Skills: Backend Staff,Customer Support,Computer And Internet Skills,Communication Skills,English Proficiency (Varbal)

Job Type: Full Time

No of vacancy: 2

Job Location: F-58, Block F, Sector 11, Noida, UP

Job Description:

  • Making Inbound/Outbound calls.
  • Telephonic calling.
  • Client Relationship.
  • LMS (Lead Management System): Creating, Maintenance & Reporting.
  • Ability to provide information about Products & Services to clients and vendors.
  • Basic Computer knowledge.
  • Contact potential or existing customers to inform them about a product or service
  • Must Comfortable in talking to people.
  • Ask questions to understand customer requirements and close sales
  • Excellent in Spoken English
  • Convince Ability
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company reputation
  • Go the extra mile to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information
  • Ability to learn about products and services and describe/explain them to prospects
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Excellent communication and interpersonal skills
  • Proven track record of successfully meeting sales quota preferably over the phone
  • 6 days working from 9:30 am to 6:30 pm
  • Females with good communication (English and Hindi) would give high preference.

Current Status: Open

Contact Us

If there are any questions regarding this privacy policy you may contact us using the information below:

4petneeds.com

F-58, Block-F, Sector 11
Noida, U.P., Pin- 201301
India

Telephone No.: +91-120-410-0817
Mobile No.: +91-995-822-8588
E-Mail ID: care@4petneeds.com